Our Commitment to You
At YC, we believe beauty is built on trust, quality, and transparency. We are committed to delivering premium beauty and personal care products while maintaining the highest standards of integrity and customer respect.
By accessing or using the Fiabila website (the “Site”), you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these Terms, you should not use the Site or place orders.
1. About YC
YC is a Karachi-based beauty and personal care brand operating exclusively within Pakistan.
All YC products are sourced from internationally trusted suppliers located in Thailand and Italy and are distributed solely within Pakistan.
All prices displayed on the Site are in Pakistani Rupees (PKR).
2. Eligibility
By using this Site, you confirm that:
You are at least 18 years of age; or
You are using the Site under the supervision of a parent or legal guardian.
We reserve the right to refuse service or terminate accounts that provide false or misleading information.
3. Use of the Website
You agree to use the Site only for lawful purposes and personal use.
You may not:
Copy, reproduce, or distribute Site content without written permission
Attempt to interfere with website security or functionality
Use the Site for fraudulent or unlawful activities
All website content including text, visuals, branding, and design elements remains the intellectual property of YC.
4. Product Information & Availability
We strive to ensure that all product descriptions, images, ingredient details, and pricing are accurate.
However:
Product colors may vary depending on device screens
Packaging may change without prior notice
Availability may vary
YC reserves the right to update or correct any information at any time.
5. Orders & Acceptance
Placing an order does not guarantee acceptance.
Fiabila reserves the right to:
Cancel or refuse any order
Limit quantities per customer
Decline suspicious or bulk-resale orders
Order confirmations may be sent via email, SMS, or phone verification.
We operate and deliver within Pakistan only.
6. Payment & Delivery
Available payment methods may include:
Cash on Delivery (COD)
Bank Transfer (where applicable)
Failure to accept confirmed COD shipments may result in future order restrictions.
Delivery timelines are estimates and may vary due to courier operations or unforeseen circumstances beyond our control.
7. Product Use Disclaimer
YC products are formulated for beauty and personal care purposes and are not intended to diagnose, treat, cure, or prevent any medical condition.
We recommend:
Conducting a patch test prior to first use
Consulting a qualified healthcare professional if you have allergies or existing skin conditions
YC shall not be held responsible for adverse reactions caused by misuse, failure to follow usage instructions, or undisclosed sensitivities.
8. Intellectual Property
All content on the Site including:
Logos
Product names
Branding
Designs
Images
Text
Graphics
is the exclusive property of Fiabila and protected under applicable intellectual property laws of Pakistan.
Unauthorized reproduction or commercial use is strictly prohibited.
9. User Reviews & Submissions
By submitting reviews, feedback, or content to Fiabila, you grant us a non-exclusive, royalty-free right to use, reproduce, and display such content for promotional or operational purposes.
We reserve the right to remove content deemed inappropriate, misleading, or unlawful.
10. Limitation of Liability
To the fullest extent permitted under Pakistani law:
Use of our products and website is at your own risk.
Fiabila shall not be liable for indirect, incidental, or consequential damages.
Our maximum liability shall not exceed the value of the purchased product in the relevant order.
11. Privacy & Data Protection
Customer information is handled responsibly and protected through reasonable administrative and technical safeguards.
Please refer to our Privacy Policy for detailed information.
12. Amendments
YC reserves the right to modify or update these Terms & Conditions at any time.
Continued use of the Site following changes constitutes acceptance of the revised Terms.
13. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan.
14. Contact Information
For inquiries regarding these Terms & Conditions:
YC
Karachi, Pakistan
Hotline: +92 345 1712528
Email: ycpakistann@gmail.com
Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM
These Terms and Conditions were last updated on September 1, 2026.